Returns & Exchange Policy

1. 7-Day Window for Returns & Size Exchanges

We want you to love your purchase. If a saree drape, kurti, blouse, palazzo, or intimate garment does not fit as desired, you can request an exchange or return within 7 calendar days from the date of confirmed delivery.

2. Eligibility Criteria

• Item must be unworn, unwashed, and undamaged with all original security tags, silk brand labels, and protective boxes intact.
• For unstitched sarees, the attached blouse piece must not be cut or altered.
• For intimates and bras, hygiene liners must remain unpeeled and intact.
• Customized bridal lehengas tailored to personal custom measurements cannot be returned, but include complimentary alteration support.

3. Doorstep Pickup via Shiprocket

Once your exchange request is submitted via your Account Order Portal or WhatsApp concierge (+91-9142065970), our courier partner will arrive at your address within 24 to 48 hours for a contactless pickup.

4. Exchange Dispatch

Your replacement size or alternate color is prioritized and dispatched immediately upon courier pickup confirmation, ensuring no unnecessary waiting periods.